Notice:

Privacy Policy

Privacy Policy

SWAN Insurance Agency Corporation (“SWAN,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable laws and regulations. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, use our services, submit inquiries, or otherwise interact with us.

Who We Are

SWAN Insurance Agency Corporation is an insurance agency providing a range of insurance products and related services, including customer assistance, quotations, policy servicing, claims support, and insurance consultation. We are committed to delivering quality insurance solutions while ensuring the confidentiality and security of personal information entrusted to us.

Website: https://www.swaninscorp.com

What Personal Data We Collect and Why We Collect It

We may collect and process the following information:

  • Personal Identification
  • Information
  • Full name
  • Email address
  • Mobile or telephone number
  • Mailing address
  • Company name
  • Date of birth (when applicable)
  • Insurance-Related
  • Information
  • Policy information
  • Claims
  • information
  • Risk assessment details
  • Beneficiary information
  • Coverage preferences

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Cookies and similar technologies

Why We Collect Information

  • We collect your information to:
  • Respond to inquiries and requests
  • Prepare insurance quotations
  • Process insurance applications
  • Facilitate policy issuance and servicing
  • Assist with claims processing
  • Improve our website and services
  • Communicate important service updates
  • Send marketing communications where permitted by law
  • Comply with legal, regulatory, and contractual obligations

Comments
If visitors leave comments on our website, we collect the information shown in the comment form, along with the visitor’s IP address and browser information to help detect spam and maintain website security.

Media
If you upload images or documents through our website, avoid including embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location information from publicly accessible images.

Contact Forms
When you submit a contact form, quotation request, service inquiry, or claims inquiry, we collect the information you voluntarily provide.

We use this information to:

  • Respond to your request
  • Provide insurance information
  • Process quotations
  • Deliver customer support
  • Maintain records of communications

By submitting a contact form, you consent to the collection and processing of your personal information for legitimate business purposes.

Cookies

  • Our website may use cookies and similar technologies to:
  • Improve user experience
  • Remember user preferences
  • Measure website performance
  • Analyze visitor behavior
  • Enhance website security
  • Users may choose to disable cookies through their browser settings.
  • However, some website features may not function properly if cookies are disabled.

Embedded Content from Other Websites
Articles, videos, maps, social media feeds, and other content embedded on this website may behave as if the visitor has visited the third-party website directly.

These third-party websites may:

  • Collect data about you
  • Use cookies
  • Monitor your interaction with embedded content
  • Track your browsing behavior

We encourage users to review the privacy policies of those third-party websites. 

Analytics
We may use website analytics services to help us understand how visitors use our website.

Analytics information may include:

  • Pages visited
  • Time spent on pages
  • Referral sources
  • Device information
  • Browser information

This information is generally aggregated and used to improve website performance and customer experience.

Who We Share Your Data With

  • We do not sell your personal information.
  • We may share your information with:
    Insurance companies and underwriters
    • Claims administrators
    • Healthcare providers (where necessary for insurance processing)
    • Professional advisers
    • Technology and website service providers
    • Government agencies and regulators when required by law
    • Business partners involved in delivering insurance services

All third parties are required to maintain the confidentiality and security of your information.

How Long We Retain Your Data

We retain personal information only for as long as necessary to:
Fulfill the purposes for which it was collected
Comply with legal and regulatory obligations
Resolve disputes
Enforce agreements

When information is no longer required, it is securely deleted, anonymized, or destroyed.

What Rights You Have Over Your Data

Subject to applicable laws, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Update incomplete information
  • Object to processing
  • Request deletion of personal data
  • Withdraw consent where applicable
  • Request data portability
  • Lodge a complaint with the National
  • Privacy Commission

To exercise these rights, please contact us using the details provided below.

Where We Send Your Data

Your information may be processed and stored by authorized service providers, insurance partners, and technology providers that support our operations. Where data is transferred outside the Philippines, we take reasonable measures to ensure appropriate safeguards are in place to protect your information.

Your Contact Information

For privacy concerns, requests, or inquiries, you may contact:

SWAN Insurance Agency Corporation

  • Website: https://www.swaninscorp.com
  • Email: swaninfo@swaninscorp.com
    Phone: (+632) 8371-1111 loc. 3001-3011
  • Mobile Number: 09778024225 / 09176340596
  • Office Address: No. 10 Rest Haven St., Barangay Bungad, SFDM, Quezon City, Metro Manila, 1105, Philippines

Additional Information

We may collect information from multiple legitimate sources in connection with insurance applications, underwriting, risk assessment, and claims administration. All processing activities are conducted in accordance with applicable legal requirements and industry standards.

How We Protect Your Data

We implement reasonable organizational, physical, and technical security measures, including:

  • Secure servers and hosting environments
  • Access controls and authentication measures
  • Employee confidentiality obligations
  • Data encryption where appropriate
  • Anti-malware and security monitoring systems
  • Regular security reviews

Despite our efforts, no online transmission or storage system can be guaranteed completely secure.

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Privacy Overview

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